MARKETING AND CUSTOMER MANAGEMENT FOR SMALL BUSINESS SUCCESS


ELEVATE YOUR BRAND, AMPLIFY YOUR REACH,

DRIVE SALES

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MCM, Your Marketing & Customer Management Firm

for Small Businesses

"We’re here to help your business. Not just stand out - but close the deal."


At MCM, we’re more than just a marketing agency; we’re your partner in both marketing and sales success. We know that while great marketing gets attention, it’s the completed sales that truly measure success at the end of the day.


Our team of designers, writers, strategists, and technical experts work together to craft vibrant, integrated campaigns that don’t just capture attention—they drive action. From building your brand and generating leads to creating systems that nurture prospects and close sales, we focus on the full journey of turning strangers into loyal customers.


In today’s multi-channeled, fast-paced world, it’s easy to get lost in the noise. That’s why we design solutions that help you stand out, spark engagement, and achieve tangible results—not just likes, clicks, or impressions, but

we're focused on real growth and revenue.

SALES & MARKETING SERVICES:

Driving Growth, Engagement, and ROI


Marketing isn't just about throwing money at ads or posting randomly on social media. It's about strategy, timing, and execution. At MCM, we know how to leverage the right mix of marketing channels—whether in-person or digital—to connect with your ideal customers, grow your business, and make every dollar work harder.


We combine cutting-edge technology with decades of marketing expertise to deliver an end-to-end solution for your sales and marketing needs. From lead generation and website design to CRM integration, automation, and social media campaigns, we help you build a cohesive, results-driven plan.


Without a strategy, you're not just taking risks—you’re leaving results on the table. That's why we focus on creating a well-thought-out plan that turns your marketing budget into an investment, delivering long-term growth and a growing ROI with a fully integrated Success Suite of tools.


MCM's Success Suite Ties It All Together:

MCM's Success Suite provides integrated solutions for small business contractors by offering tools like lead capture forms, appointment scheduling, automated marketing, live chat, customer reviews, and analytics in one affordable platform. By bundling these features together, small contractors can expect a higher ROI due to reduced costs, better integrations, and streamlined operations.

STRATEGY:

Plan for Success


The foundation of every successful campaign is a solid strategy. At MCM, we kick things off with a comprehensive discovery process to understand your business, goals, and challenges. From there, we craft a custom roadmap for your marketing and sales efforts, combining digital tools like automation, CRM systems, and lead funnels to help you hit your targets.

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AUTOMATION & CRM:

Capture and Convert Leads Effortlessly


Stop losing time and leads. Our powerful Suite of Tools enables seamless integration of automated workflows, text/email follow-ups, appointment reminders, and more. Our platform helps you capture, nurture, and then seamlessly convert prospects into loyal customers—all while saving you money,

time and effort.

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MEDIA BUYING:

Make Every Dollar Count


With so many platforms to choose from, navigating media buying can feel overwhelming. That’s where we come in. We align your media spend with your business goals, targeting the right audience at the right time to maximize your ROI. Whether it’s PPC ads, display ads, or retargeting campaigns, we’ll help make sure your budget delivers results.

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SOCIAL MEDIA CAMPAIGNS:

Build Your Brand, Engage Your Audience

Your customers are online—and your business should be, too. But social media isn’t just about being present; it’s about being impactful. We’ll help you craft creative, on-brand campaigns, complete with scheduled posts, engagement strategies, and measurable analytics to boost visibility and grow your following.

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WHAT OUR CLIENTS THINK

Michelle Donovan McCrohen with Desmond McCrohen looking super happy and excited.

“Working with MCM was a pleasure. Their team helped us stretch our thinking and found us new opportunities for growth for our Navigating Aging Parents program.

It's been an amazing experience.”

Michelle Donovan / Love Your Future

Beautiful smiling picture of Jean Snyder Ashbaugh with Snyder and Asssociates.

“MCM’s approach to problem-solving is creative, fun and interesting. Margaret is a get it done type person with energy to spare. She juggles many tasks at the same time, while producing quality results.!”

Jean Snyder / Snyder & Associates

Beautiful portrait headshot of Irene Bernard

“Margaret is a great listener and seems to hear with one ear and stores ideas for marketing, then rattles out numerous ideas for marketing! She has a brilliant mind and business sense.

The other ear is reserved for clients needing her -- by cell phone.

She is definitely a multi-tasker! ” 

Irene Bernard / Business Owner

And what others say!


We are happy to provide references upon request but I wanted to share some more of the various references and reviews we've received

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